Course length: 5 days of Training
Course Description
Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 is an instructor-led training course that is presented by Cisco training partners to customers who use Cisco products. This five-day course is designed to help network professionals improve the skills and knowledge that they need to maintain their network and to diagnose and resolve network problems quickly and effectively. It also assists the network professional in preparing for Cisco CCNP® certification. This course is a component of the CCNP curriculum.
The course is designed to teach professionals who work in complex network environments the skills they need to maintain their networks and to diagnose and resolve network problems quickly and effectively. The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process. A large part of the training will consist of practicing these skills and reinforcing the concepts by putting them to use in a controlled environment. At the end of the course, you should have increased your skill level and developed a set of best practices that are based on your own experience and the experiences of other students and that you can take back to their organizations.
Prerequisites: In addition to CCNA® certification, it is recommended that the student have practical experience in installing, operating, and maintaining Cisco routers and switches in an enterprise environment. Students should also have knowledge of and experience with the implementation and verification of enterprise routing and switching technologies as offered by the Implementing Cisco Switched Networks (SWITCH) and Implementing Cisco IP Routing (ROUTE) courses or equivalent skills and knowledge.
Delivery Method: Facilitated, self-paced, classroom-delivery learning model with structured hands-on activities.
You will be provided:
- 1 x PC with Internet access per team member
- 4 x Cisco Catalyst 3560 Series Switches per team
- 6 x Cisco 1841 Integrated Services Routers per team
- 3 x Client PCs per team
- 1 x Server per team
Performance-Based Objectives
Upon completing this course, you will be able to meet these objectives:
- Plan and document the most commonly performed maintenance functions in complex enterprise networks
- Develop a troubleshooting process to identify and resolve problems in complex enterprise networks
- Select tools that best support specific troubleshooting and maintenance processes in large, complex enterprise networks
- Practice maintenance procedures and fault resolution in switching-based environments
- Practice maintenance procedures and fault resolution in routing-based environments
- Practice maintenance procedures and fault resolution in a secure infrastructure
- Troubleshoot and maintain integrated, complex enterprise networks
Course Content
Lesson 1: Planning Maintenance for Complex Networks
Topic 1A: Applying Maintenance Methodologies
Topic 1B: Common Maintenance Processes and Procedures
Topic 1C: Network Maintenance Tools, Applications, and Resources
Lesson 2: Planning Troubleshooting Processes for Complex Enterprise Networks
Topic 2A: Lab 2-1 Debrief
Topic 2B: Applying Troubleshooting Methodologies
Topic 2C: Planning and Implementing Troubleshooting Procedures
Topic 2D: Integrating Troubleshooting into the Network Maintenance Process
Lesson 3: Maintenance and Troubleshooting Tools and Applications
Topic 3A: Assembling a Basic Diagnostic Toolkit Using Cisco IOS Software
Topic 3B: Using Specialized Maintenance and Troubleshooting Tools
Topic 3C: Lab 3-1 Debrief
Lesson 4: Maintaining and Troubleshooting Campus Switching-Based Solutions
Topic 4A: Troubleshooting VLANs
Topic 4B: Troubleshooting Spanning Tree
Topic 4C: Lab 4-1 Debrief
Topic 4D: Troubleshooting Switched Virtual Interfaces and Inter-VLAN Routing
Topic 4E: Troubleshooting FHRPs
Topic 4F: Lab 4-2 Debrief
Topic 4G: Troubleshooting Performance Problems on Switches
Topic 4H: References to Additional Campus Switching Technologies in E-Learning
Lesson 5: Maintaining and Troubleshooting Routing-Based Solutions
Topic 5A: Troubleshooting Network Layer Connectivity
Topic 5B: Troubleshooting EIGRP
Topic 5C: Lab 5-1 Debrief
Topic 5D: Troubleshooting OSPF
Topic 5E: Troubleshooting Route Redistribution
Topic 5F: Lab 5-2 Debrief
Topic 5G: Troubleshooting BGP
Topic 5H: Lab 5-3 Debrief
Topic 5I: Troubleshooting Performance Problems on Routers
Topic 5J: Lab 5-4 Debrief
Topic 5K: References to Additional Troubleshooting on NAT, DHCP, and Other Protocols in ELearning
Lesson 6: Maintaining and Troubleshooting Network Security Solutions
Topic 6A: Troubleshooting Security Features
Topic 6B: Lab 6-1 Debrief
Topic 6C: Security Features Review
Topic 6D: Lab 6-2 Debrief
Topic 6E: References to Additional Security Troubleshooting in E-Learning
Lesson 7: Maintaining and Troubleshooting Integrated, Complex Enterprise Networks
Topic 7A: Troubleshooting Complex Environments
Topic 7B: Lab 7-1 Debrief
