If you are an Excom Student and have training and/or exams outstanding, please register for this 30 minute session to learn more about where you stand today and what your options are moving forward.
Seats will be limited.
First come first served basis may be applied.
3-days of 100% Instructor-led Training
This course contains 11 modules that are core to the role of a service desk analyst:
Certificate I in Information Technology Code: ICA20105
Who should do this course: Learners who have had limited exposure to information technology, learners who had no opportunity to achieve this qualification during the final years of secondary school, migrants or refugees with limited or no exposure to information technology or people in the workplace who want to reinforce or formalise their on the job skills with a qualification or community education clients.
Certificate II in Information Technology Code: ICA20105
Who should do this course: Learners who have had limited exposure to information technology, learners who had no opportunity to achieve this qualification during the final years of secondary school, migrants or refugees with limited exposure to information technology (after Cert I) or people in the workplace who want to reinforce or formalise their on the job skills with a qualification This qualification provides the foundation ICT skills and knowledge for an individual to be an effective ICT user or employee.